Privacy Policy Notice

The Policy

This privacy policy notice is served by Cognite Performance Limited. Registered Company Number 10660561. Registered in England and Wales. Registered Office: Park House, 17 Moor Park Avenue, Preston, Lancashire, PR1 6AS, UK. under the website https://cognite.uk.com – The purpose of this policy is to explain to you how we control, process, handle and protect your personal information while you browse or use this website. If you do not agree to the following policy you should cease using this website and refrain from submitting your personal data to us.

Policy key definitions:

• “I”, “our”, “us”, or “we” refer to the business, Cognite Performance Limited – ‘Cognite’.
• “you”, “the user” refer to the person(s) using this website.
• GDPR means General Data Protection Act.
• PECR means Privacy and Electronic Communications Regulation.
• ICO means Information Commissioner’s Office.
• Cookies mean small files stored on a users computer or device.

Our privacy policy embodies the following key principles of GDPR; (a) Lawfulness, fairness and transparency (b) Purpose limitation (c) Data minimisation, (d) Accuracy (e) Storage limitation (f) Integrity and confidence (g) Accountability.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we process any personal information about you electronically due to you consenting to us having that information. We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists. We do not share your information with third parties. If required, as determined by us, the way we process your personal information changes, we will notify you about this change. We shall stop processing your personal information if it is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows.

• the right to be informed;
• the right of access;
• the right to rectification;
• the right to erasure;
• the right to restrict processing;
• the right to data portability;
• the right to object; and
• the right not to be subject to automated decision-making including profiling.

You can find more information at the ICO website – see links below.

Cookies Policy and Internet Cookies

We use cookies on this website to provide you with a better user experience. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We do this by placing a small text file on your device / computer to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website. You should have been notified of the use of cookies on this website on your initial first visit to this website. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.

The cookies are pieces of information that are used to improve services for you, for example:

• enabling the browser to recognise your device so you don’t have to give the same information several times during one task
• recognising that you may already have given a username and password (if required and consented) so you don’t need to do it for every web page requested
• measuring how many people are using services, so they can be made easier to use and there’s enough capacity to ensure they are fast

Cookies that we use are;

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org

Control and Delete Cookies

We will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by our website, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.

Please be aware that restricting cookies may impact on the functionality of our website. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. To opt-out of third-parties collecting any data regarding your interaction on our website, please refer to their websites for further information.

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair and Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Sponsored links, affiliate tracking and commissions

Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners; Google Adsense, eBay Partner Network, Amazon Affiliates, or are self served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However we do not control the actual adverts displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as ‘non-personalised’ cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse. An example of an advert may be in the form of a YouTube video that is embedded in this site, where the video is played, YouTube/Google may display a 3rd party advert upon the playing of this embedded video. This site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if you have visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website, such as Facebook, Google account or Twitter.

Clickable sponsored or affiliate links will be identified throughout this website where there is a link via a website URL.

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie. In most cases we earn a very small commission from the advertiser or advertising partner, at no cost to you, whether you make a purchase on their website or not.

If we do have any adverts, sponsored or affiliate links through the use of advertising partners they help generate an income from the website, which allows us to continue our work and provide you with the best overall experience and valued information.

If you have any concerns about this we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

Email marketing messages and subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the “Processing of your personal data” above. Any email marketing messages we send are done so through an email marketing service provider (EMS). An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.

Email marketing messages that we send may contain tracking beacons also known as tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences about the information we hold about you at any time. See any marketing message or email for instructions on how to unsubscribe or manage your preferences. Please contact us if you have any concerns over your information regarding email messaging. Otherwise contact the EMS provider directly if known.

Our Email Marketing System (EMS) provider is Mailchimp. We hold the following information about you within our EMS system (if you have signed up to receive email marketing communication messages from us) – Email address, I.P address, Subscription time and date and possible other information which was consented at sign up.

Storing Your Personal Data

In operating our website and email marketing system it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By consenting and providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely. Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.

Resources and further information

• Overview of the GDPR – General Data Protection Regulation
• Data Protection Act 2018
• Privacy and Electronic Communications Regulations 2003
• The Guide to the PECR 2003
• Twitter Privacy Policy
• Facebook Privacy Policy
• Google Privacy Policy
• LinkedIn Privacy Policy
• Mailchimp Privacy Policy

Disclosing Your Information

We do not disclose your personal information submitted via this website to any other party other than in accordance with this Privacy Policy. We respect your data and privacy.

Media Uploads

If you upload images to our website, if applicable or required, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors and other users to the website can download and extract any location data from images on the website.

Third Party Links

On occasion we may include links to third parties and other websites on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Contacting Us

Please do not hesitate to contact us if you would like to discuss anything about your data in regards to the information above.