Founded in 1999, there are now over 150 Zizzi restaurants in the UK and Ireland. Zizzi’s aim is to be ‘individually Italian’ by providing Italian inspired food in warm and social atmospheres that are unique to the local area.
“We are always looking for ways to build and develop a high performance culture within our business. Cognite have provided a number of interventions that have helped us to do just that. Their pragmatic approach and experience in elite sport means they are well placed to offer insights to human behaviour and performance.“
Cognite work with the teams at Zizzi to explore the various components of high performance.
SnapShot profiling provides an insight into the team dynamics across the business, focusing on communication, working relationships and leadership styles.
Cognite also support the business when making key recruitment and selection decisions.
Clearly outlining the demands of a specific role and matching this with an applicant’s natural style, brings an extra dimension to this important process.
Zizzi constantly strive to balance the development of their people with the busy reality of the hospitality industry.
A bespoke approach of individual support, group workshops and online content enables them to meet this objective.
“Cognite’s approach to team dynamics gave a real insight into our people at an individual, unit and team level. It highlighted the trends and biases across our teams, enabled us to look at specific working relationships and, perhaps most importantly, gave us practical strategies to use straight away.”